Fill Probe
Posted: Mon Feb 17, 2014 1:48 pm
I am not sure this is exactly a failure, but I am wondering what other folks might think. Basically after about 3 months I had a few incidents where on starting the Dream the steam pump started running and would not stop, overflowing water all over the place. After a few emails and calls with Chris Coffee and subsequently taking the machine apart and removing the fill probe, basically the fill probe has scale on it and needs to be cleaned. I used some fine sandpaper and it worked perfectly after that. My concern is mainly - is this really something I should have to do every 3 months? We've had other espresso machines for years and never had a similar issue of any sort.
One more thing - here is a pic of my water hardness test. We do not have a softener, just the filter from CC installed. Would it be recommended to add a water softener or anything else to be done to prevent this from ever happening again?
Thanks,
One more thing - here is a pic of my water hardness test. We do not have a softener, just the filter from CC installed. Would it be recommended to add a water softener or anything else to be done to prevent this from ever happening again?
Thanks,